Risk and Governance
Incident learning reviews for PMs
Teaches blame-aware reviews that still produce durable corrective actions and clear ownership.
- Duration
- 4 days
- Format
- In-person Seoul
- Tuition
- KRW 540,000
Program narrative
Using sanitized incident records, participants draft timelines, identify decision points, and practice language that keeps reviews forward-looking. We emphasize operational follow-through rather than performative apologies.
What is included
- Timeline drafting under time pressure
- Language lab for neutral write-ups
- Action item quality checklist
- Pairing PMs with operations liaisons
- Dry-run facilitation with coach feedback
Outcomes
- You can facilitate a learning review that ends with owned actions.
- You can write a neutral incident summary suitable for wider circulation.
- You can spot when a review should pause for deeper technical analysis.
Facilitator
JL
Jonah Lee
Curriculum designer with background in operational readiness.
FAQ
Sensitive data?
Bring redacted timelines only; coaches will stop any oversharing.
Overlap with HR investigations?
This workshop is operational; HR-led investigations follow separate processes.
Certification?
Certificate of completion only; not a regulator credential.
Recent voice notes
“Language lab changed how we write postmortems for leadership consumption.”